Privacy Policy

Who I Am

I am the sole operator of this website and the provider of spiritual guidance services including one-to-one readings, past life regressions, astrology sessions, and workshops.

Data Controller: Asha Martin - Spiritual Medium
Contact Email: asha@ashamartin.com

What Information I Collect

Depending on the service you use, I may collect:

• Name
• Email address
• Mobile phone number (for appointment reminders)
• Birth date and time (for astrology sessions only)
• Booking and attendance details
• Payment confirmation details (via third-party providers)
• Names of friends or relatives (for Letters from Heaven only)

Note: I do not collect or store any credit/debit card details directly.

How Your Data Is Collected

Your information may be collected in the following ways:

• When you email me
• When you book a service via Calendly
• When you register for a workshop or event through Ticket Tailor
• When you complete a form on this website or contact me directly
• When you provide birth details for astrology work

Legal Basis for Processing Your Data

I process your data under one or more of the following lawful bases:

• Contractual necessity - to provide the services you request
• Consent - when you provide optional information (e.g. birth date/time, names of friends or relatives)
• Legitimate interests - for business administration and service improvement
• Legal obligations - for record-keeping and financial reporting

How Your Data Is Used

I use your data to:

• Confirm and manage your bookings or event registrations
• Send email or text reminders about your sessions
• Prepare for personalised readings or astrology sessions
• Respond to your enquiries or follow-ups
• Maintain administrative and financial records as required by law

I do not use your data for marketing purposes.

Who I Share Your Data With

I only share your data with trusted third-party service providers who help me deliver the services you have requested:

• Calendly - booking system
• Stripe - secure payment processing
• TicketTailor - event registration and ticketing
• Website hosting provider - for site operation and security

Each provider has their own privacy policy and adheres to relevant data protection standards.

Cookies

This website uses essential cookies to ensure it functions correctly. These cookies do not collect personally identifiable information. You can manage your browser settings to disable cookies, but this may affect how the website performs.

A more detailed Cookie Policy will be made available if additional tracking or marketing cookies are introduced.

Your Rights Under UK GDPR

You have the right to:

• Access your personal data
• Correct inaccurate or outdated data
• Request deletion of your data (where no legal obligation applies)
• Restrict processing in certain circumstances
• Object to processing based on legitimate interests
• Request data portability to another provider

To exercise any of these rights, please email me at asha@ashamartin.com. I aim to respond within 30 days.

Your Right to Complain

If you are unhappy with how your personal data has been handled, you have the right to lodge a complaint with the UK's Information Commissioner's Office (ICO):

Changes to This Policy

This Privacy Policy may be updated from time to time. Any significant changes will be communicated via this website. Please review the policy regularly to stay informed.